Quick answers to the most commonly asked questions
Materials and Care• Available Fonts & Designs• Cleaning and caring for your jewelry • What metals do you offer and which one is right for me?
Website Guide • Gift certificates • Coupons or discounts• Purchasing a custom item
Order Status • When will my order ship? • Tracking your order • My order has not yet arrived.
Account • Creating an account • Editing account information • Forgot your password?
Shipping & Returns • Can I return custom items? • Estimated shipping times • How are items packaged? • Returns or exchanges• I received the wrong item. • Return Policy
International Shipments • Where do you ship? • When will my order arrive?• Customs Fees
Billing • Sales tax• When will my credit card be charged?• What forms of payment do you accept?
More Questions? No problem!• Contact Us
You have no items in your cart