I love my bracelet...I also had questions and Allison got right back to me. I did not have to wait for it to arrive and she notified me it was on its way. It was FAST!!! I'll purchase another one from her, I just need to think of the right words. It's beautiful and does just what I wanted it to do on my arm as a mindful reminder to life. Thank you Allison Chessser Life is Good....Let It Be!